Update: This is my 2nd 5 star review of this Pollo. This is my neighborhood Pollo and I come here often.
I had another awesome drive thru experience today. The person who took my order was fast, friendly and personable. When I got up to the window to pay for my food, I was greeted with a friendly smile which immediately put me in a good mood. The food was fresh and tasted delicious. I just want to say that I know you all work hard and dealing with the public isn't easy. I want all of you to know that I appreciate each and every one of you. Thank you all so much for everything you do. You're all awesome!
Keep smiling. Stay happy and positive. You do make a difference. ❤️
Tropichop bowl is amazing, they have like a million chickens on their grill right there in front of you so you so you know it's fresh. I have them load it up but ask for your favorite salsa, mine is rum flavored. It's kind of like duck sauce but better.
I appreciate the brother he's very respectful we need more employees like him. Definitely recommend eating there my food was fresh
Very good small bowls of rice and steak. Drive thru is quick once there isn’t a long line. The people are friendly.
Food was good, plantains were perfect & not mushy, chicken was cooked perfect which we all know some pollo tropicals struggle with but today at 6pm whoever cooked the chicken did an amazing job.. also the girl at the window was great 👍 all around can't complain
The night manager and her crew work so hard yesterday, with online orders, drive-thru and inside!! You guys ROCK‼ I give you guys a hand clap👏🏾👏🏾 Everything was so delicious😋😋
Janell (•Review Shark)
+5
I was the first customer this morning , they opened on time , fresh food , and CUSTOMER SERVICE WAS ON TEN 🫶🏾⭐️⭐️.
Told them all they’re doing a phenomenal job !!!
I looooovvvveeeee the team, they are all always fun and friendly the best Cuban sandwich
Food is amazing, I never thought it would be that good.
Food is amazing, I never thought it would be that good.
This is the best Pollo tropical, Jaylen, Arron, William, Ivan, Sohaib were all smiles and very helpful with my order as this is only the second time I’ve come to Pollo tropical. Because of this amazing crew I’ll be coming more often. Thank you guys.
We always enjoy the food there.
Hands down, best service I've ever seen in a fast food restaurant. Manager and employees went above and beyond not only for me but for other clients as well. Thank you!
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