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Camilla made my day. She did the right thing even though she didn't have to. I ordered an ultimate cheese lover stuffed crust, my favorite. I arrived to pick up and asked if she could charge me for some small dipping sauces of the pizza sauce. I explained I love the Alfredo sauce on the ultimate cheese lover but my wife likes the red pizza sauce. She said sure. When she came back I had already paid and she said...wait, was the pizza supposed to have Alfredo sauce then instead of pizza sauce? Yes ma'am and I explained. She replied "oh no. We made it with red pizza sauce. Can you hold on for 10 mins and we will remake it for you?" I said sure I love that sauce and would prefer it. We had a great conversation, just small talk, and then in a few short minutes she brought my new pizza.
THIS IS CUSTOMER SERVICE AT ITS BEST!! She realized there was a mistake and that if I would have gotten home I would have been disappointed and she did the right thing and handled it. Thank you Camilla! You're a rising star 🌟
I only get take out from here but the food is always pretty good. I have no complaints, if you can afford it you will enjoy it.
Pizza arrived on time and was hot. Diego was amazing. Very polite and professional.
The order was just as I asked for and the pizza 🍕 was really good especially the cheese and the pineapple
Diego customer service was at another level. Prompt, friendly and courteous.
i saw a employee giving sloppy toppy to a customer. great food tho
I’ve ordered carry out three times from here now and it is consistently the best Pizza Hut I’ve ever been to.
It’s always done within 15 minutes and absolutely perfect.
The people working here are on top of their game!
Just wanted to give a shout out to the TEAM at this Pizza Hut on Narcoossee. Thanks for getting the hot delicious pizza to us quickly. Guy on the phone is super courteous and nice. Delivery Girl was very professional. Pizza Hut Rules!!!!! Thanks Guys, Great Job!
By far the best pizza hut location. Never have an Issue with the food and communication is great for delivery. Amanda from delivery is fantastic, always friendly while dropping off.
This restaurant has a good customer service. The pizza is great as always. I visited the place late night and it was open at 11pm. Good prices and good flavors
Never had am issue with them. Always pick up my pizza hot and delicious. They follow my special instructions which is why I give them 5 stars.
Very clean and the pizza was done before the 15 minute time frame we were given. The staff was super friendly and answered any questions we had. The lady taking my order took the time to explain why the pizza hut looked different to us and all of the renovations that they've been through and showed us the new pepper and cheese shakers.
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