Since the staff has changed recently, my customer experience has been disappointing. Within the last handful of visits I’ve been handed the wrong order twice in one day, waited an unnecessary amount of time for them to find my order on their list only to find that it was completed but never put out
Was just there 9:30 on may 7th 2022 and dealt with MERNA if that is her real name. Scum of the earth tried to tell me I had to pay additional 35 cent fee for extra pumps of cream, sugar, and creamer.. so an additional 2 dollars she wanted to tack onto my already 3 dollar drink.. mind you I have gone
New management, staff is not efficient and not at all helpful. Poor customer service.
I came in this evening, first I’m by the register and was not acknowledged until she was done counting her money she looked up not even a hello. Told her I need some ice cream asked which one, there was no label to
Everytime I stop by it seems the online order customers are a much higher priority than the in store customers. It takes forever to order. I understand they are short on people but...
New employee takes too long. Service is beyond horrible. This store used to be great.
I like this location. The service and food are good. The one employee I have seen there is nice and helpful. I would only suggest that they get another employee or adjust the schedule if they have more staff. If you go there when it's busy, you usually end up waiting because the one employee is cove
Under new management. Significantly less efficient staff and in the past week every order has been messed up. Hopefully will get better with time. Until then I need to find a new Dunkin for my morning coffee.
Management socks! Store very dirty, coffee doesn't taste good, crazy, horrible manager
An error has occurred! Please try again in a few minutes