Reviews Pollo Tropical

4
Pamela Mason
+4
The person at the drive thru must have been having a bad day. I asked if I could get a Tropi bowl with beans for the protein option. She said "No! Protein is MEAT!" I told her I was vegan. She then said that the vegan option would be to get all of the sides. I said okay, but no onions please. She gave me my food without looking at me at all as I was trying to get her attention to ask for some sauce. Then I looked in the bag and noticed that my "meal" consisted of rice and beans-nothing else. She finally came back to the window and argued with me about what I asked for. I obviously did not want plain rice and beans without even any sauce! Anyway, she gave me some sides and some sauce after I asked, but no avocado which I realized later. The food was good nevertheless. I will be back and I really hope she is having a better day.
5
Ashley
+5
Got a Cuban and a kids grilled chicken meal . Lady at the speaker and window was friendly. Food has always been good. Wish the shrimp and guava bars would come back.😆
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