Customer service was excellent the place or spotless and clean. I'll be honest with you this is probably one of the best Arby's I've ever been to I do give him five stars all away if you ever get a chance make sure you stop in and get you a nice meal you will not regret it and it is children friendly keep up the great work you're doing an awesome job
I ordered online and when I got there they did have part of my order. Due to the fact that I ordered online they could not issue a refund. I had to go to extreme lengths to deal with the problem. Normally I would have just said oh well, but if a company is going to offer online pickup, the store should have the ability to offer refunds or update their menu so these problems don’t exist.
Normally the food is very good and the service is great. This was one bad experience.
Seems like the prices have gone through the roof. The beef and cheddar was good, and the curly fries are still great. The Jamocha shake wasn’t as good as I remembered though.
I haven’t been to an Arby’s in years and I was impressed by the cleanliness, service and food. I ordered some loaded fries which were ready quickly, fresh and delicious. Shout out to Shannon for being super friendly and providing great customer service. Also, very clean and comfortable to eat inside.
Arby's has some of the best sliced meats and sandwiches. Love the new Wagu Burger, the Reuben and the Beef and Cheddar make my mouth water every time I walk into the location. Try your Curly Fries with Horsey Sauce for a spicy change to boring ketchup.
Great staff. Roast beef on the sandwich could have been warmer .⁰
Super clean compared to almost All of the many fast food restaurants near our home in NW IN. The staff was super nice and the food was fresh. We don't eat a lot of fast food but when we do we enjoy Arby's. However I'm still very sad that the potato cakes are no longer.
There’s a new district manger named Justin real friendly. Restaurant was clean and everyone was friendly. There’s another arbys in town but this was way cleaner and friendly. Food came out perfect and didn’t have to wait long.
Great service, you can watch them make sure food which was nice. It was really clean in there, and the girls stayed on top of wiping down counters and they were done or weren't busy. The food is fresh, hot and delicious.
Back in August of 2022 I gave this location a one-star rating. The store had every irregular hours and couldn't seem to retain their employees. I'd go there on a Sunday afternoon at 2 pm and it would be closed!
But as of January 2023, things have greatly improved. It's gone back to being the Arby's we know and love. Good service, good food, friendly staff, at least for the last several times we've been there.
We love Arby's and will continue to patronize this location as long as they keep up the good work.
PS Thank you to the Owner as well for your response.
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