I thought he said his name was Alex, but my receipt says Andrew… whoever it was I need him to take my order every time! He was super bubbly, I can tell he’s an awesome coworker to have. Also, whoever salted my fries deserves a sweet kiss on their forehead- they were perfectly salted! Awesome service at this location, never been let down. This time was just so good I had to leave a review!
I always have a good experience here and I come here at least once a week. Conrad, one of the works is on the newer side but has the hospitality of a dedicated and caring worker. The food is always fresh and delicious. Last week I waited a little longer than normal for my food because they were having a big rush, which is no problem I work in food service so I understand, but I was surprised with a free sandwich on my next visit. The workers and managers here are thoughtful and overall give great service. It's my favorite Chick-fil-A to come to even. I drive an extra 15 minutes to come to this one but it's worth it.
To take out line was long but got through very fast. They have a good setup for takeout. Don't be misled when you see the line because it does go quickly.
I love their chicken nuggets. I got a Market salad this time with nugget chicken, it was delicious, crisp and very fresh!
Much easier to get to the restaurant and lots of seating. We rarely went in Florida as the place was a zoo and had very little seating. This location is great.
Drive thru was really busy but the wait wasn’t long. Food was nice and hot. The order was correct. We were also given a free lemonade. Great service!
Busy place as always. I had an online order. I did something wrong. Cashier got help from a manager who found my order immediately and fixed it. There were plenty of people working. Everyone was very friendly. Someone held the door open for me when I walked in. The person walked my order over to me directly and handed it to me when it was ready. A person held the door open for me when I walked out. Very clean and organized.
Fabulous staff and management. Very busy drive-thru, however, at peak dinner hour it only took a few short minute to get my delicious food
Food was great and staff was nice. Service was very quick, had our order ready before we were able to get a table.
Always great. Never have I been disappointed going there. Despite being slammed most of the time. The quality is always the same. Great work Chick-fil-A 👏
Now open!!! Line was long as expected on opening day. But didn't wait that long. Was well organized and the workers were very excited and upbeat! They even have police directing traffic to help things run smooth! So happy to have Chick-fil-A in Kalamazoo! Food was good as well!!!!
When we arrived, the line in drive thru was wrapped around the corner. However, they got us in and out in a jiffy! Great customer service!
Amazingly efficient!! Do not be afraid of the line... it looks intimidating but it moves freaky fast! Employees super friendly. Made the stop well worth it. We would still be waiting anywhere else. Food was fresh, hot, and delicious!
Excellent place to go the food was very tasty. They use real white meat chicken and it's light and Flaky. Excellent place to take kids as they have a play area indoors. Very clean restaurant nice bathrooms friendly people. it is a little pricey for a fast food restaurant but you get what you pay for. If you've never been here you definitely need to go
The chicken breakfast burrito is very good and filling. The grilled chicken sandwich is my go to for lunch or dinner. The waffle fries are the best! Chick-fil-A is a pleasant place to eat and the staff is very friendly. The Portage, Mi location has one of the fastest drive thru's around, much faster than other places.
Can get busy at peak times.
Still willing to refill soda. But wouldn't have to if they had self-serv fountain.
This was a pretty good Chick-fil-A location. The food and service were great. The only thing I didn't like about this location is the parking lot. It felt a bit cramped and I had to walk across 2 drive thru lanes in order to get in and out of the restaurant. Like I said though, the food and service were wonderful, so if parking isn't a big issue for you this is definitely a great location to go!
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