I ordered honey in my tea. The honey was all over the outside of my cup.. Made a sticky mess on my hand & whatever I touched before I saw what happened.
Baristas need to be more careful & caring.
This Starbucks branch feels very homely, as the staff is unbelievably friendly and there seems to come quite a lot of regulars. Otherwise a standard Starbucks menu, but what sets it apart are the sweet staff and the spaciousness ☺️
Friendly service, huge seating area next to the Starbucks. Easy to get a quick snack. This location is closed for the weekends.
Love coming here in the morning, great friendly staff, drinks are always consistent 🤩🥳
In my rush to place an online order this morning, I selected the wrong store. When I got to Pac West location, barista Saroya asked what I was waiting for and I realized my error. Saroya was so kind and thoughtful, and gave me my drink and food items with no additional charge. She went above and beyond to make me feel welcome and not a bother, and I appreciate it especially on a stressful morning. Thank you for the legendary service!
Today I went in they didn’t have the food I ordered and so they notified me and gave me better alternative and were really kind I appreciate the extra steps they took to make sure I had a good day and make feel welcomed.
Their customer service almost makes me feel guilty. I come in and order a coffee sit down and leave. There's probably 4/5 people that have my name and order memorized. They have their names on their shirt and I couldn't tell you their names off hand.
It's just an example of people who are good at their job and try hard.
Good customer service is hard to come by, especially in Portland. Thanks for being a shining star here.
This place is often busy at the start of the business day, or around lunch do to the local office tenants, but the line moves quickly as the staff are well practiced at dealing with it. However, should the wait be too long for you, or the seating too sparse, then head North one building to find another Starbucks, with a much larger space!
Everyone who works there is amazing. Especially the following gentlemen who are my personal rays of sunshine each and every morning:
Chris, Jonathon, Nathan, Travis, Caleb, Cody, & Steele
You guys are truly the best. Thank you for doing everything you do.
Excellent staff, great space, decent coffee. I miss American customer service sometimes! 😂
This Starbucks is one of the busiest in the city, if it's Monday- Friday that is. Expect to see city hall workers, employees of Standard Insurance, students of St. Mary's, and people who work in the PacWest Center. Recent renovations eased traffic flow in and out of the store so lines move fast.
Sat/Sun this store is closed but there is one 2 blocks west at Essex House OR one two blocks north on 6th Avenue on the first floor of a parking structure.
Not been here in couple months. I come here for a pre-workout coffee and I've had a broken hand so no gym recently. Still remembered my name, my drink, and always friendly.
I use the Starbucks mobile app to order ahead & I always find my order hot, ready & waiting at 7am. The people are courteous and efficient.
It's a Starbucks. You know what you're getting: sugary espresso drinks at a reasonable price in a comfortable atmosphere. The staff at this location is awesome.
Thank you for your great job !!!!
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