Every McDonald's restaurant has both excellent and bad reviews. I cannot speak for anyone else, but I see this location as one of the VERY BEST LOCATIONS in recent months. I don't go in there with an attitude, and the managers know me well. They go out of their way when I order my food. I am not good with names, (except for one person) but do know faces. I treat them with respect since I know they mean well, and will not waste my time. They treat me very well in return. Sometimes it helps to get to know the staff, recognize that nobody is perfect, and when appropriate, say please and thank you. It does not work everywhere, but a proper attitude and good manners can really increase the odds in your favor for getting the best service. Yes, there are places that I have experienced where no matter how polite you are, the management and staff just will not take the initiative to go the extra steps to be as good as they can be. A good example of that is right across the street. Such places like that should get rid of management and staff who don't perform their work up to good standards and have few morals. This McDonald's restaurant location is managed by a VERY NICE LADY, her name is Blanca. She is very nice, compassionate, and will do everything she can to help you. Just be polite and treat her and her staff right, and they will do the same for you. I can and do appreciate Blanca, and the drive thru expert named Sara, and the other hard working staff members.
First time going inside this McDonald’s- my little one seemed to enjoy this play place a bit more than the other locations we’ve visited so far. Everything we ordered was fresh & good. Staff made sure area was kept clean—— my only issue is the kids area really needs a thermostat or they need to set it to same temperature as rest of the restaurant- it’s incredibly hot in there. I mentioned to the front they turned on the AC & it’s made a huge difference but after a short while they turned it off again.
Not sure if they did manually or maybe the machine isn’t working well.. not sure if I’ll chance it later in the summer as outside today was 96° & it definitely felt around 80 in the play area.
The The food from this McDonald's is typically better than average. The last time we were there the fries were hot and salty- delicious for what they are. However, we really wanted to get ice cream for the kiddos but the machine was down. We will absolutely stop here again.
I'm currently at McDonald's on 170 w campbell rd and there is this kid his name is Joseph he's a young kid with red hair. I literally watched him almost a hour get rushed by lunch hour and he never messed up a order. And he stayed on top of everything. At the age that he is he showed more poise than men my age. It was really amazing to see him work so well alone. Hes really great at his job. He deserved this review. Great job!!!
this is the holy grail of mcdonalds. i work overnight shifts and frequently have to get food delivered for my lunch break. despite being open 24 hrs, other locations have gone completely unresponsive, making me wait 30+ min before i figure theyre all asleep and i have to cancel. this location, however, is ALWAYS on point even if its 3 am. they never mess up my order, never leave me waiting, never overlook my requests, never forget a straw. they have even managed to have chocolate-meltingly warm cookies!! i did get the pleasure of being able to use drive thru midday once and they were pretty fast, plus nice enough to compliment my hair. y’all’re rad.
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