Reviews Jack In The Box

EDIT 08/30/23: I can't speak for the day crew, but the night crew at this location has completely turned the place around. The lack of customer service I previously complained about has been addressed, due largely in part to the introduction of new management and new staff. Wait times, in my experience, are finally on par with every other fast food establishment. The food quality is substantially higher, largely due to the fact that it is being prepared correctly this time, and most importantly, order accuracy is finally back to where it should be. Considerable effort has been put into turning this location around, and it shows. I hate having to do this, but this experience was truly the worst I have ever had from any establishment. The food I was given wasn’t even a joke, that’s too light. The tacos were genuinely inedible. Completely soaked in grease, and so far from being crispy that they fell apart in my hand. The chicken sandwich I was given was not even in the same ballpark as what I ordered. I was given a grease-soaked “chicken” patty, two pieces of wilted iceberg lettuce, two slices of soggy tomato and the wrong bun. I ordered a Homestyle Ranch Chicken Club, and didn’t receive the bacon, the ranch, the cheese, or even the chicken if we’re being honest here. The staff was so far from being friendly, attentive, or even remotely interested in their job, it wasn’t even funny. I understand what it means to be at a job you don’t enjoy. But the first rule of being a part of the workforce is to never make that obvious to the customer. I did not even receive the correct amount of French fries, as my entire order was lumped into one box. The hamburger was the only thing even remotely edible, but for the amount of time it took to prepare my “food”, the temperature was completely unacceptable. The tacos were genuinely cold, the French fries were lukewarm at best, the hamburger was lukewarm, and the chicken sandwich had the consistency of a microwaveable Jimmy Dean breakfast sandwich. I waited for 15 minutes and spent $20 on two meals that ended up in the dumpster. At this point, I’m not even mad, I’m just disappointed.

We ordered the new steak burger combo. The burger and the curly fries were good. Little expensive for a fast food. The sauce was watery and it dripped sauce all over. It was tasty though. The place was clean and service was quick and efficient.

Went for Fries.. they always serve fresh

What can you say about Jack in the box? It's a goofy thing but I still enjoy their tacos. Most times they are fresh and hot. Maybe it's a nostalgia thing, I've been eating their tacos for years.

Jack in the box is awesome! We don't eat alot of fast food but whenever we do they never seem to disappoint. We are always up to trying new things so we get something different all the time. The burgers are great and the grilled chicken sandwich was also very good. An added bonus is they have curly fries. ( personal favorite).