Our server, Armando, went way beyond what was needed to provide exceptional service. Breakfast service had been discontinued, and lunch was being served. My husband and I wwere Breakfast service had been discontinued, and lunch was being served. I was not really hungry for lunch, but really a good breakfast before our flight. Our server spoke with the chef very nicely breakfast for us. It was delicious.not really hungry for lunch, but really a good breakfast before our flight. Our server spoke with the chef very nicely breakfast for us. It was delicious. Kudos to the entire team.
We arrived at the airport quite early and wanted to stop at a place to get a bite to eat and some drinks. We found seating pretty quick and Whitney was coming around to help us shortly after sitting at the table. She was super sweet, helpful, and attentive. I ordered tenders with fries. Both were good. Whitney recommended a wine to my husband which he liked. Overall, given we are at an airport, I was pleasantly surprised on the service and friendly atmosphere I encountered. Whitney is great!
I was pregnant when I came to Virginia to visit my sister and I came here before getting on my flight back home. The staff here picked up that I was under emotional distress and did everything possible to cheer me up and make me feel good. They were happy, cheery and dancing around. Memorable experience and food was pretty good considering it’s an airport restaurant
Hey its an airport restaurant... 630am waiting for our flight stopped to grab some breakfast. Got the Canberra Breakfast sandwich. Pretty good, you know again airport food. The diced potatoes were awesome though! 2 bartenders working, place got busier as we sat. They were both frieny and talkative. We sat where they made the drinks and my wife is very inquisitive, they played along and answered all her questions on making the drinks. Decent sized bar and a number of tables to sit. They did have outlets at the bar which was pretty nice. Good place to hang, grab a bite and drink waiting for your flight ✈️.
This place gets crowded depending on the in and outs of flights. It is first come first served. The menu is limited, but we enjoyed our food nonetheless. The service was quick once you get the attention of the server. The grilled cheese was OK and the soup was too cheesy… I enjoyed the mozzarella sticks and the fried chicken burger.
The bar tender service was amazing with a full house. The staff have perfect communication with each other. One of the most interesting aspects of the restaurant is the ability to talk to each. I love positive people
Cross Grain Brewhouse in VA is a fantastic find while waiting for my flight! The beer selection is top-notch, and the food is delicious. The atmosphere is cozy, and the staff is friendly. I highly recommend it for a great night out. Thank you server Winston for the excellent service.
Great employees. However, they are not allowed to change TV station to one actually carrying football game on Sunday without a MIA manager. Helpful advise: empower your employees, get better ratings.
Lol. They were able to change to the channel later Hopefully stays that way!
Not gonna lie... Kea is the best server I have had in approximately forever. Attentive, personable, and gave great recommendations on what to order. The food was great too, but Kea's service was what made this a great dining experience.
Val is the sweetest ever, we enjoyed chatting with her throughout our dining experience. Let us tell you about Walt. He was a delight and will keep in stitches with laughter! Check them out! You won’t be disappointed!
The airport was deserted when we arrived. Our service was fast (but we were the only customers). It didn’t take terribly long for our food to arrive. We got the nachos and a grilled chicken sandwich. The food tasted great!
Barman Walter is a legend. Great service, great chat and banter, perfect balance of checking in and leaving you alone. Great selection of local Richmond brewery beers. I’ve been to far too many airport bars (I travel for work) and this guy made my day.
Food was actually really fantastic especially for an airport restaurant for breakfast. I got the wrap and breakfast potatoes and I wish that was a place I could regularly go back to for it
Kea is awesome!! We spent a few hours here waiting on our flight out for Thanksgiving and Kea was very fun to talk to & super attentive. Will definitely be back because of her!!
We had a delayed flight and I was forced to get drunk in an airport terminal. Not happy about the situation but thanks to the bar tender Val, my 3 hour layover was nothing shy of amazing! Great service, atmosphere, and conversation. Nothing like being served by a Yankee in a southern state. Made me feel right at home!!
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