Environment is clean. Friendly staff that cares about their customers. The food is fresh. Made with love.
Maritza was super helpful and didn’t let me forget my cilantro avocado dressing for my burrito! Staff is friendly and very helpful! Thank you for having healthy options in a fast food environment.
I felt very welcome. They took our food to the table. Ashley and all the staff are super nice. They have an outstanding customer service. Chicken was very delicious. Very clean restaurant.
Marisa, David and Yamila the morning team are all very helpful and courteous. I always go at least twice a week to get my pollo asado. Service is always quick and the staff are very nice. I recommend this restaurant to all my friends.
Great location! The food here has always been hot and fresh. Great place for a quick family meal of grilled chicken or for lunch or dinner if you’re craving something hot and less fast food feeling.
I went this afternoon to Pollo Loco, and David, was very friendly, good service.
I ordered thru Grubhub. Got my meal and it looks good but there were supposed to be chips and salsa but there were none. I have ordered from here several times and it has always been perfect. A little disappointing.
It was my first time at pollo loco and the cashier was very patient with me and answered all my questions, i think her name was mia, but she was really kind
and ill definitely be coming back
Before the day ends my wife and i want to take the time to thank marissa helped us out today treated us nicely and with respect ,Had a little deception in the price that whent up but cashier marrisa explained everything and sure was worthit chicken was great thighs fresh and delicious nice staff.
Customer service was amazing, compared with some other places I've been before. I plan to come back soon. Thank you Laura for the experience
I love coming to this location due to their excellent customer service and uplifting staff atmosphere. I would especially would like to highlight Maritza’s and Mabel’s professionalism and attentiveness to detail that has always excel my expectations.
Love this place now,don’t know but at first when we first move to San Antonio 5 yrs ago it was not the same,now the workers here treat you nice and with patient when ordering.There so nice and friendly
I recommend this place that me and my family love to stop by.
Delicious marinated chicken 🐔. Rice and beans were also above board great. Staff was very polite and accommodating.
An error has occurred! Please try again in a few minutes