Who ever was on grill 12:15 a.m. made my burger the best! Fries were super fresh! Burn your mouth hot! Never had a more juicer and tasty burger from any of the whataburgers! Window lady and manager who handed me my food were both very friendly and helpful as well! Love this whata! �
I love this location! The managers Carlos, Eric and Allen are amazing and very profesional! The staff are always very welcoming and helpful during the visit. Not to mention the food is always on point.
Megan Lynn Cecilia Cavalie
+5
We are never dissatisfied with you guys especially this location! Always friendly and always so helpful!! Favorite location that has the best employees! Always hot always fresh thanks for always great experiences! This east coaster loves this place more than any other McDonald Burger King yuck never in Texas will I go to those!
I stopped by here with my son after he recently graduated from BMT. Whataburger was on his check list. The customer service was outstanding and the staff very friendly. Thank you all!
Great 👍 food 🥘 and friendly staff twenty four hours a day, seven days a week !!! And close to my house!!!!
Missed our weekly Fri. or Sat. night dinner this week. Would have been good for tonight. Oh well. Have to say, Marbach and 1604 has the best employees ever. Good job guys and gals. Thank you.
You can’t find customer service like we experienced here. We walked out with smiles on our faces, not just from our meals but also from the employees. Thank you, Mr. Carlos Medina! You & your team are doing great!!!!
Best customer service. They accidentally gave our order to another car but the manager Steve gave us free meals for our next visit, upsized all our fries & they asked if we wanted any cookies or shakes on them so we got a bag of cookies as well. That's the right way to handle customers when an error is made. Very appreciative of the way Steve Smith handled it.
My son didnt know what he wanted, so yhey made him a spiderman pancake. Thank you so much.
Workers are always friendly.. fries are fresh.. and restaurant is always clean...
The overnight girl Cassandra has always been pleasant. I love going through the drive thru because she's the sweetest young lady I have met since i moved here. I love stopping by on the way to work. I drive so the way around 1604 just to stop at this specific Whataburger. She has never gotten my order wrong.
One of the nicest I've been to in awhile. Hadn't seen this particular design in a Whataburger restaurant but I liked it.
Good came quick and was plenty hot. Our strawberry shakes were pretty good.
There was a little trash on the floor but nothing to gripe about.
We'll be back when we are in the neighborhood.
Waterburger always has such great tasting food, and the staff is generally polite and friendly.
Their service is usually prompt considering the large number of customers they typically have.
However, they do not give any kind of a Military discount, which is a shame. The reason that we have not had any more tragic terrorist attacks since 9/11 is mainly because of us Military folks.
This is by far the best Whataburger in San aAntonio. We have never had a bad experience here. Everyone from the counter staff, the cooks and the management is outstanding. Theyseem to really enjoy their jobs. The food is, well, it's WHATABURGER, so of course is good! Will be back again and again!
Jala at Whataburger #1102 is everything that is needed in the service industry. My in line delivery said “delivered” but was no where to be found. I called the store and spoke with Jala who made it right on the spot. She was kind, professional, patient and navigated this mishap with grace. She even walked out my food and personally handed it to me and apologized for what was the mistake of the third party delivery person. Thank you Jala for your excellent customer service.
Bill “the safety habit” Henderson
+5
Delicious food as usual and the banana pudding shake is AMAZING!
Food was nice and warm. Service was a little slow and we didn't get down to rate the atmosphere
Excellent service, fresh food, clean restaurant. Our very specific order was 100% correct. Employees were friendly, neat and well groomed. Great dine-in experience and great value.
Personally, I am not a fan of the food, but my daughter enjoys the Whatachicken Bites, so I take her there once a month.
Drinks have been off for months but the food is really good overall. The fries are always fresh and hot. This is a problem with the other whataburgers at least on my side of town.
I went last night (4th of July ) and ordered a hamburger and fries at Whataburger. I always like Whataburger I think they’re the best fast food burgers but this time I had to wait MAYBE five mins more than usual to get my order. After waiting the five mins, as normal A gentleman brought my food out, apologized for the wait and gave me my food. When I got home I found a nice surprise. For the extra 5 min wait, they gave me a free cookie. This is why I’ll always pick Whataburger over any other burger chain.
Absolutely love this place and since they brought back the jalapeno cheddar breakfast sandwich it is my favorite fast food joint
Even though my order took almost 20 minutes, I understand that many businesses working a VERY limited number of staff
Kind and respectful service. Order was correct. Whole team doing good, but service at the order menu and windows was great
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