Our server was amazing, restaurant was clean. Only issue was when we ordered food to go. We ordered meatballs on top of pizza rolls and a dessert to take home. When we got home and decided to try the meatballs they were burnt! Not a little burnt like all the way burnt, black and dry. Not happy about that, other than that dine in exp was great.
Adell was amazing! Service was wonderful even while she had no help. I saw management walking around but not assisting as they walked by tables to be bussed, food/drinks to be ran, etc. This would be a 5 star review for Adell, but management lowered the score. This is coming from a chef and server, so we know the drill!
The food was great! Our poor waitress, it was her first night and the other patrons were so mean. She was doing her best and it seemed like she had the whole dining room to wait on. One family had the nerve to tell her they weren't leaving a tip because the kitchen messed up their meals. He even said he knew it wasn't her fault. Anyway I wish people were more compassionate. I'll be back.
The server “Mike” was phenomenal! The best service that we’ve had at old Chicago in a long time. Was very attentive to my daughters needs and offered to bring hers first. Thanks for the 5 star service!
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