I always like going to Cold Stone. The ice cream is tasty in and of itself, and there's about 3 million different flavor combos to choose from. This time, I was serviced by an employee that couldn't have been more than 15 years old, and clearly was his first few days on the job. I thought I would gi
I want to start off by saying what an amazing and outstanding person Armani is. He was super helpful and was able to solve my own mistake in 5 minutes or less. I went in to get a birthday cake and accidentally got the wrong size. When I returned back inside Armani was the first to notice I returned
I recently went to cold stone for the first time and it was absolutely amazing. They have a very wide variety of flavors and topings to mix into the ice cream. I tried the Cookie Doughn't You Want Some and my girlfriend got the almond milk chocolate ice cream and both were phenomenal. The customer s
Staff was very nice, we reached just 4 minutes before closing and yet they were nice and served with a smile instead of being in rush to close. It’s a 4 star only because I did not like the flavor of ice cream but otherwise very good service and ambience.
The ice cream is awesome no doubt, but the speed of the workers is painfully slow, it’s ridiculous. And when it’s super busy (line out the door), why do I see workers cleaning and doing other tasks that can wait? - why isn’t it every hand on deck to handle the rush? Myself and others have walked
For the love of gawd get 3 people working behind the counter! The 2 girls plus the dude in the back doing who knows what cannot keep up with the influx of customers. Coldstone can easily afford to pay afford to pay an extra employee and keep people from waiting 40 minutes in line. 2 stars because th
Every single time I have ordered delivery I ask for a cone and don’t get it. This is the third time this month I’ve requested a cone and didn’t get if. And this time I didn’t get any mix ins. I barely got a refund. I paid a lot for ice cream delivery and consistently am not getting what I’m paying f
This is a nice change of pace from the usual fare available from you typical DQs and BRs. There is so much variety here given the flavors of ice cream, toppings/mix-in ingredients, and cone types that you'll have a new dessert every time you come to this place. The food is great, but the prices are
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