During our visit the evening of fri the 23 of sept the young man working the counter was doing his job very well. While doing his busy tasks he was also very observant and perceptive. He waited on us possibly heard part of the conversation between us and the gentleman just behind us and organized other tasks. When the man behind us ordered he was very kind and gave him a helping hand entirely without shame or embarrassment to the man he was offering help to. The employee was awesome. A very humbling experience to have witnessed. God bless the young man working the counter as to the man ordering.
This place was awesome clean,great service food and fries were hot and tasted great definitely recommend eating here
They are so kind. Me nor my family has eber had a bad experience at this location in our 16+ years of living here. The other day I came through and asked for a large fountain drink and for them to surprise me because I couldn’t decide what I wanted. They didn’t give me any issue and gave me an orange fanta. Yummy. Thank you for being nice. Have a good day 😃
It was definitely a busy location at lunch. I used the mobile app and was able to get food quickly at my table.
The staff I interacted with were polite and the Big Mac looked like the menu picture. Very good!
This is the best McDonalds in Traverse City. The team is so kind, patient, and professional every time I visit. Thanks for making the best breakfast burritos on my way to work.
Always friendly always try to help and my kids love them cheeseburgers.
4th best fast food burger. But when it's late and all the other places are closed.
The young lady at the counter and server. Although the manager supervisor whichever one it was called for a mandatory meeting right before I was going to get my food. And this involves being told no extra drinks coffee anything out of the machines are free you have to ask so that held up production of the window drive-thru and service of food getting served to the customers that we're standing in the lobby. That's something I really wanted to hear cuz she threatened to fire anybody that took anything without asking
My order somehow fell into a technological black hole (a.k.a. they couldn't find it). Instead of just ranging up a new order I sat there for some time as they argued about where it went, preformed some Sherlock Holmes on the mystery, then acted like it was somehow an issue that they had to create a new order on the spot.
I'm giving it four stars because the service is typically decent and my food is always good from this location.
My favorite McD in Traverse City (safe & fast in and out using alley). Usually fast and always friendly service. Post-COVID completely new interior remodel; clean, spartan, no self-serve condiment/pop counter, new rest room, deafening hand dryer in men's 😳
Everything about this location was good. It was great to be able to go inside to eat. Only bad part was the parking lot is a little complicated to get in and out of, but we did exit out the back and went to the next street over which seemed to work out well. I would not pull into this location with a large vehicle or RV.
My visit was good. Everything was hot and tasted fresh, and my order was complete. For those of us that frequent fast food restaurants (ugh) this is all we ever want: fast service, a correct/complete order (including straw and napkins please!), a fresh tasting food. A clean bathroom can be added to that list for those of us that drive all over the place for a living.
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