My faith in humanity is restored. Today, I went to Chick-fil-A for lunch and it was SUPER crowded. Because of this, when 2 tables opened up, I chose the non-booth small table with only 2 chairs (since I’m by myself). An elderly staff member asked me if I wanted the nicer booth, and I politely refused, telling her it’s better for a larger party to sit there with so many people waiting for seats. She thanked me, said “God Bless You” and said it was her job to make sure the customers are happy, as she wiped my table and then continued on cleaning other tables, and handing out things like wet naps to other customers all around. Once my Spicy Deluxe sandwich and Chicken Tortilla soup was brought to me (which, by the way were VERY delicious), she came back a few minutes later with a WARM chocolate chip cookie, and gave it to me saying “thank you for your kindness”. I was so pleasantly surprised at what lengths this elderly lady went to “to make me happy” in just a simple fast food place. We chatted a bit, and I found out she is Dutch and is the organist in a local church and the owner hired her (despite her age in mid-late 70s) saying that she is the oldest person he ever hired, and he did so because she wanted to show the customers Christian Love-based service. Thank You, Lennie, for making a simply good lunch...the best lunch I've had in a long time!
It is all about the taste and Chick-fil-A definitely delivers it and then some. The Spicy Chicken Sandwich was definitely worth the drive from San Bruno. I shall return.
My first visit to chick-fil-a was 5/24/17 in Texas. Loved it so much I searched and found one once I made it back to California. This eatery is very clean👍Along with the great customer service and good food. The 20 mile drive for those tasty chicken minis 👌👍😃😋
Great tasting food & great customer service. My 3rd visit but my first time dining in yesterday thoroughly enjoyed myself! Those grilled nuggets are eveeerything lol
Our favorite place. Love the original chicken sandwich with their Buffalo sauce !! This location is always clean and exceptionally friendly !!!
The staff here is always friendly and quick. The food is top notch. I have to force myself not to stop here on my way home from work every day!
Jessica Shae Berejkoff
+5
We love going here! The service and food is excellent
I really love this fast-food restaurant!!! I am really impressed by how so quickly are orders getting ready! It is one of the tastiest fast-food I have ever eaten. Regularly go with my family to enjoy with their Spicy Chicken Deluxe, Waffle fries and Milkshakes 😍 I recommend this place to every fast-food lover who want to enjoy with tasty food and drinks!!!
Does not matter what time of day, this location will be packed. I recommend using the mobile app to order ahead for in -store pick up for the quickest turn around. A few occasions I spent 25 minutes in line for the drive through which is not unheard of. Besides the wait, great food and service as expected. They just need a better system to help get customers in and out of the drive through faster.
Customer service here is always nothing short of wonderful. Food is always prepared the way you want it. The staff will even offer you a refill on your drink while you're sitting at your table or provide you extra napkins if you need one. Quality food and great customer service.
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