Staffs friendly and responsive. If I every have any questions or am missing something on my order they address the issue quickly and answer promptly or find out for me. Atmosphere is okay in the mornings but getting into the evening it gets alittle noisy but that's not there fault at all.
![5]( "Recensione")
I have went here on at least six occasions this semester as a UAlbany student. There was only once where my coffee wasn't available for my mobile order, but it came quite quickly.
Every time my donut wasn't ready I was able to ask and was given the donut with no buts about it.
I have seen negative reviews and those people are entitled to those reviews. However, one day I was grabbing my coffee just like any other day and I saw the beauty of this Dunkin Donuts.
An elderly man(a regular because he was addressed by name) was asked by an employee if he got his regular order today because he was still waiting. One of the young women there courteously helped him and clarified what he was still waiting on for his individual order.
It's moments like those where you realize just how incredible fast food workers are and that we don't always give them enough respect. I realize some people have had bad times at this location, but I hope this shows you a side you might not always see.
As James Baldwin once wrote, "One cannot deny the humanity of another without diminishing one's own."
I don't normally leave 5 Star review's on a DD but today this drive thru young lady gets all the love. Fast , friendly and funny. My coffee was hot and exactly how I asked for it. She made my day just by smiling and being so pleasant.
Quick and very friendly team.
Super tight parking and super packed as expected of a DD near a college campus. At the time of this review, they seemed a bit short staffed, so the lines for both inside and the drive through were a tad long. After ordering though, super fast service.
The location is pretty convenient especially for the state workers and for the college kids. The location is not exactly the best though or safest in the traffic sense. But the customer service is good and so is the coffee. As for the food I have yet to try it from this location honestly.
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