Great location. Nice indoor and outdoor seating. Quiet seating in the old game room. Great burgers, tasty toppings!
They have a variety of food and drink items. They also sell Abbott’s Ice Cream. My son and I had Garbage plates. We both thought the food was good. We have gone here many times in the past and the customer service is dependent on the day/workers but overall decent. They also have a small arcade and are kid friendly. They have plenty of seating inside, a few tables outdoors. There is plenty of parking in their parking lot. Overall I would recommend trying it out. I will suggest before you go to look on their website because they usually have coupons/offers that are decent discounts, you can also find coupons in the local mailers occasionally.
I have always liked Bill Gray's food their burgers and fries are great, onion rings or top notch. I tend to usually get the garbage plate with cheeseburgers and meat hot sauce which I always enjoy. The service was good, the person who took our order and cashed us out was polite and nice. When it comes to the atmosphere I did give the four stars They had a number of TVs playing news and sports which is nice and it was also very quiet with almost nobody there. Now for me that's a good thing which is why I rated four stars but I did want to specify that was the case as I know not everybody enjoys that type of atmosphere.
I always love bill Gray's cheeseburgers with meat sauce & their crispy fries! Awesome!! & their buns are spectacular!! Electronic coupons with bar code via a smart phone are wonderful! Bargains. I buy the hot sauce on-line & give it as gifts. Just ate 2 cheeseburgers. Used the website coupon & saved $4.50 with the coupon! 2/19: I just went back to Webster for a visit & ate at this place. I used my mobile phone coupon & got a free cheeseburger. Their cheeseburgers are so tasty. Their fries are crispy. Their staff are nice. I would like to buy their tee shirt as a souvenir, but each time I ask them, they never have them. Please sell the nice black tee shirt with Bill Gray's Webster, NY on it. I'd like to buy one. I think Websterites & Rochestarians should eat at Bill Gray's rather than at the invading national chains. No one beats their hot sauce or the bargains with coupons. Their buns are superior too. Bill Gray's should give coupons to the Hampton Inn manager to place in their lobby. With all the choices travelers have, to get them into a hometown restaurant, you need to entice them. Consider free delivery to the Hampton Inn for orders over ?50? Actually a sign in the Hampton Inn instructing hotel guests to ask the front desk person for Bill Gray's coupons would be best. Do not assume everyone has access to smart phones & online coupons. Put H.I. on the coupons so you know how much business those specific coupons generate. 12/31/19: use the online coupons on your mobile phone! Great cheeseburger & crispy fires! It was busy, but I found a seat because it has plenty of seats. 8/29/21: I always use a coupon that you can get on your mobile 📲 , on their website. Their food is consistently great! 4/15/23: Everytime I go here, the food is consistently great! Their staff are always cleaning the restaurant.
The food is very good. I ordered a plate and basically put everything on it they had. It was delicious. I got 2 meals out of it.
My aunt and uncle treated my family to this not-so-little burger joint and we were all shocked with how good everything tasted. As Floridians, we aren't accustomed to NY style food and we were very glad our aunt and uncle took us here. The burgers were huge and served on fresh hard rolls with a side of delicious, homemade hot sauce. The choice of sides included perfectly crispy French fries, tater tots, and to our surprise, sweet potato fries! The atmosphere is relaxed with plenty of room for many family and friends and there is even a little arcade area. Pricing is fair too and you can get coupons for buy one get one free cheeseburgers, making this a great deal for large groups.
So clean, so nicely located and such a great space! Service was fast and food was great 👍🏽
They have some of the juiciest hamburgers have ever had in my life. I also love getting their fish fry.
Food is always great. We had an issue with our buzzer this time as the cashier put the wrong number in. But instead of handing us the cold food that was ours, they had the kitchen remake our order which was very nice of them to do.
We had a great meal here. The ladies use it as a weekly lunch outing and the management is very receptive to having them there. The manager is very kind and helpful with our orders as well as keeping the location extremely clean and tidy.
Mini fish fry was great. It was just enough.
Many memories here, I grew up eating here with my family when they had the balloon animal artist and come here with my friends. The food is great and the great plates are amazing, always my go-to. Very comfortable vibes inside the restaurant. Great place to go and eat.
I love coming home to the Rochester area. And while I'm here, I gotta stop at Bill Gray's!
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