Chipotle Mexican Grill - Willow Grove - Photo album

This is probably the worst chipotle in Pennsylvania, and by no exaggeration. First time ordering, I had to wait 30min past pickup time for my food, not to mention the order was wrong and cold. Second time ordering, pick was on time (nice work) but would you look at that… 3 pieces of meat and rice th

For the fourth time they've put a piece of meat in a vegetable bowl. People need to take their job seriously. I don't know if it's just this chipotle, but I'm turned off to them. I go to Qdoba up the street now. It's better than chipotle. Especially the chips

Service was terrible. Portion size was a joke. Despite 5 people working they were only taking online orders. When people got close to the counter a guy would shout "online only". If you've never been to this chipotle, do yourself a favor and find some place else. To the owner/manager, get yourself a

Opened my bowl, looks so unappetizing. Missing the pico that I ordered and hardly ant chicken. Very disappointed.

Went to chipotle to grab a quick lunch. They should be open at 10:45. I was there at NOON and the doors are locked. A chipotle employee is sitting in one of the dining room seats on his phone. He looks up, puts his hands up in the “i dunno” gesture and continues on his phone. I waited another minute

This place sucks. Staff is awful… miserable, rude and slow as molasses. And i dont expect anything but the bare minimum for customer service but wow. the rice is hard, portion size smaller every time. Never get the takeout order right each time i went which was at least 5 times. Always out of fajita

Food was disgusting. Hard rice, portion size was small, even when I asked for more they would barley fill the spoon. I paid for extra chicken that was literally crumbs. Food had no flavor and looked old. Worst one I’ve been to in PA..never again.

Rice was hard, lettuce was brown, nothing was seasoned, overall the worst chipotle I have ever have. Customer service was terrible, I Said hello and they just stared at me and asked what I wanted. Store smelled moldy. Idk what’s going on there. Would not recommend.