Was greeted by Jonathan ( with the hair braid ) and he was very accommodating to me and my absent children’s meal. The entire staff was helpful to remind me to grab water and chips/cookie like they have had issues before and were consistent with making sure no mistakes happened. Giuliana was extremely helpful with me navigating the app, making sure I was taking advantage of the benefits and really- she didn’t have to but also was confident in making sure I got the perfect cookie and even asked her staff. You can tell this in a good and well maintained sandwich shop. I look forward to returning ! Cookie was 💯!!!
First time eating at a Potbelly Sandwich Shop. It was good. Not too busy when we went in for lunch. The restaurant was clean and the service was fast. I got the Avo Turkey Sandwich combo and my wife got the Mediterranean Sandwich combo. It was $28. A little high for two regular sandwich combos in my opinion, but at least it tasted good. They have Zapps Chips if you’re a fan. Also, they use paper straws which I personally don’t care for. I will say there were quite a few orders being picked up “To Go” while I was there and I noticed a couple came back in to report missing items or incorrect orders. So, if you are ordering online or using a delivery service, be aware that it appears employees may not have the best attention to detail. 🤷🏼♂️ If you happen to be in the area and want a toasted sandwich, I’d recommend this shop, but I wouldn’t go out of my way for it.
I placed an order online for an avocado mushroom sandwich. When I picked up the order I just expected to get an average sandwich but today it was different. It was filled with everything I wanted and not small portions but perfect portions of everything. It was flavorful and juicy. I loved it so much that I gave them a call to tell them how delicious it was. I love potbelly sandwiches and cant wait to return!
Italian sandwich was great. Staff friendly. No wait. The only issue I had was that they were out of Dr pepper in the fountain machine. The staff offered me a choice of drinks instead but were unable to change it. Overall a great experience.
Went it to eat lunch today and got the chicken salad sandwich. For the most part I was quite satisfied with the sandwich but it needed a little bit more mayo. The best part of my experience was the customer service. Genesis, the lady who was making my sandwich, was very kind and thoughtful and made sure I was happy with my sandwich. If only all employees were like this !
After losing all our Potbelly locations in Canada, it was nice to experience after so many years. I tried the Cubano, the Wreck and the Steakhouse Beef. The Wreck for the win but all 3 were delicious.
Perfect lunch spot . Did not want anything too heavy while on vacation. Did some shopping in the plaza stopped to get a sandwich. Service was friendly. Good variety of sandwiches and soup .
Inviting place for quick bite. The place is clean, and plenty seats. It is easy to park also.
Outside seating is great during good weather!
I love Potbelly Tuna Sandwich.
I really enjoy the sandwiches here, and it feels kinda homey. Today(Sat) there is a guitarist providing live music. Kids seem to like the food, well and the milkshakes and cookies.
This was my first time at potbelly and I walked him. People were very friendly and atmosphere seen chill. Love their sandwiches.
Very friendly staff and lines moved quickly even though it was long. The sandwiches are good but they do rush through and make mistakes during the order. They do correct it so was a positive experience, just wish they pay more attention when crafting your meal. Over all, I liked it alot and will be happy to return again. Order the shakes, great add on for these warmer days.
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