This place is in the ghetto and these poor workers already have a tough job as it is. I’m always impressed with the service, speed and quality of food at this location. Thank you.
Horrible experience. Actually inexcusable experience. I had a large order, for which there were no other customers at the time, and I told the girl I have multiple orders to order and instead of tackling one order at a time. The girl had 3 other people come out to help her. The order was for 5 sandwiches. so I am getting multiple questions thrown at me because some were toasted and some were not. As I am trying to tell one person that the meat(bacon), needed to be heated up, the franchise owner, interrupted very harshly and told me not to be raising my voice at his employee... like if I was yelling at them, which I was extremely offended since that is not my demeanor. He then proceeded to tell me I was holding up the line, instead of having his employees take one order at a time, he was raising his voice to me in front of the other customers saying not to disrespect his employees and that I can take my business an elsewhere... which I did gladly. That was almost a $60 order, before the tip! Very disrespectful, I couldn't believe this person owned a franchise. I thought I was dealing with an A-Plus company... instead, I felt like I was in the war zone with some hood off the streets. I was so embarrassed and disrespected, I went to the Walmart manager to complain. My next stop is the Walmart headquarters as well as your headquarters. This is unacceptable for any company to treat its paying consumers in that manner. I feel you need to know to correct this before losing more customers.
On a good note, I went down the street to another 'REAL' Subway and my order was done correctly from the get-go. I didn't have to say anything. One gal started the order. Another girl put everything together. Kudos to store #22348-0, These 2 young ladies were trained right!!* Thank you for superb service; Mariah and Alyssa! I will go to this location from now on!!
We were there around 11:00 and the lady making our sandwiches and working with us was very nice and chipper. Tha food was perfect also. Great experience!
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