The staff is incredible, always attentive to your needs. The lobby is beautiful and a great place to hang out, either at the bar, the restaurant, or the surrounding seating areas. I've attended several events there, and the hotel staff did an outstanding job making sure everything went as planned and that everyone had a great time.
The rooms are very comfortable and spacious. Cleanliness is something they take very seriously.
Jeffrey “Captain Z” Zampitella
+5
The lobby is very well done with a nice bar and restaurant taking up most of the space. The service is a little slow, but the food quality isn't bad for a hotel restaurant.
The rooms are spacious and well furnished. My room was equipped with a microwave, refrigerator, and coffee maker. The bed was really comfortable, as the sheets were of a very good quality.
Extra points to this hotel for eliminating their single use toiletries. My bathroom was equipped with large pump style toiletries for shampoo, conditioner, and body wash. I just wish Hilton went a little higher end on their shower heads. The one in this room was ok but you can tell the fixture is cheaply made.
This hotel lists itself as a 4-star hotel on Google Maps. I would definitely agree that they live up to their billing. That's why I'm going to give them a full 5-star review.
I recently stayed at the Hilton Atlanta Airport Hotel for a three-day conference with my wife who uses a wheelchair. We had the pleasure of meeting Mr. John, one of the employees at the hotel, and I cannot speak highly enough of the service he provided. Mr. John went above and beyond to make our stay as comfortable and convenient as possible.
Despite my wife's mobility limitations, Mr. John consistently showed an unmatched level of kindness and compassion towards us. He offered assistance with luggage, called for transportation when needed, and made sure to check in on us to ensure our stay was going well. His attention to detail and genuine concern for our well-being truly made a difference in our stay at the hotel.
Overall, I cannot recommend the Hilton Atlanta Airport Hotel, especially Mr. John's services, enough. Next time I am in the area, I will undoubtedly stay there again and look forward to seeing Mr. John's friendly face.
Thank you, Mr. John, for the unforgettable experience.
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