I been to all the ice cream joints in NYC where I used to live for 11 years. This place is my favorite. I want to be buried in a vat of Bruster's Sea Salt Caramel Toffee Ice Cream when I die
I love Bruster's so much I think they're doing great with their staff. The young guys working on the inside were so personable nice and friendly. I definitely applaud Bruster's for employing our youth and establishing good work ethic with them. I love everything about this particular location. The only thing that I just totally dislike about Bruster's is the price it's getting outrageous to get a combo you're paying $9 come on now Bruster's you could do better with your pricing seeing that we're in a pandemic. I think $7 will be a little more reasonable but $9 for a hot dog fries and a drink
I took my friends out to this location on two occasions, in April 2019 and July 2019. Both times, the staff have been kind, quick, and courteous. In April, we showed up 20 minutes before close, and the line was reasonably long (as the ice cream is so good)! The employee who served us greeted us with an exhausted but genuine smile and took great care in serving us.
Although he had obviously worked a double shift, he found time to reflect our smiles. The entire staff has this demeanor. The location is busy but the staff are in-tune with their tasks and take ice cream seriously. Overall, I will FOREVER visit this location when I'm in the area. I give honest reviews with no sugar-coating, and I'm satisfied with giving this Bruster's a gold medal. This is just one rater's story, but it made me a returning customer.
Service: 5/5
Kitchen Cleanliness: 5/5
Staff Hygiene: 5/5
Staff Attitude: 5/5
Quality of Food: 5/5
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