November 2023:
Stayed here for three nights and was very happy with my stay.
Hotel is next to the convention center. Good location. There's a Starbucks in the lobby 👍.
I got upgraded to a room on the 16th floor. King size bed had king size pillows! Pillows were a little inconsistent and could use a refresh. Had trouble sleeping because the pillows weren't comfortable.
Restaurant bar was pretty decent. Had dinner one night after checking in.
Overall, would come back again.
Hotel is very nice. Staff was fantastic. Food at the conference was great. Room was very nice. I had an issue with my lock/key, which took engineering to resolve but then it was resolved for the duration of my stay. This issue is apparently common. The service of food and warm beverages during the conference was lacking (not the staff but the timing). We are unsure if that was a hotel thing or an event thing. Depending on what your plans are for your stay, this is not downtown and it's about.5 like from the harbor in Seaport. Just a heads up. Overall, beautiful hotel with nice amenities and great staff.
I recently stayed here for a conference. Jen and Valentina helped me with my reservation and both of them were an absolute delight. Check in was flawless, thank you Jarderle for a very smooth process. The Westin is by far the best hotel within walking distance to the Boston Convention Center. Great lobby, FedEx center if you need it, Starbucks in the lobby, rooms are perfect. Thank you for a great stay!
425 Summer St - Boston
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