**update!! The owner Mendel is a mensch and truly cares about the customer experience of his patrons. He was super receptive to what happened and has handled the situation internally. I can’t wait for my next trip to Sweet Expressions with my family!** ————————- I have been a happy customer of Sweet Expressions for years :) When I first moved to CH I would frequent it with friends and then later on as a wife and mother with my own family. So it really made me sad and pause when I recently experienced and saw such a scene in the store. With a small line forming and one person doing all the work-while 3 people were working, I politely asked in English and then Spanish (when I noticed the two other workers who were leaving their third coworker in the lurch to do all the work were Spanish speaking) to please assist, and I was completely ignored. The one sweet girl who was trying to tend to all the customers looked calm but frustrated as it seems those same coworkers were ignoring her as well!! My daughter and I finally got our ice cream from this sweet worker, as did all the other patrons, but as I walked away I knew I couldn't stay quiet. I really really hope that this review is looked at and taken into account by management. It really made me feel so bad to see firstly, how this girl is managing all on her own while these two other workers are laughing and ignoring her and the customers (!!) and that I, too, was ignored when I tried to ask for help...in 2 languages! I would like to of course return as I have for so many years, but until this is resolved I do not feel comfortable going back.