McDonald's on lawyers Rd is AWESOME! they always get your order right, there customer service is great! it's just the best McDonald's in Charlotte....if you want your order right and if you want to get what you ordered come here! the place is clean too! thanks McDonald's for doing it right!
What a difference between location, ownership and staff members. Just last week, I was inside of another McDonald's and couldn't even get my order taken and was completely ignored bye everyone.
Then yesterday afternoon, I went through this particular McDonald's 2 lane drive-thru(no inside dining)and was very pleased and pleasantly surprised with all aspects of not only the staff members, but the food as well.
Even with a 2 lane drive-thru, there was hardly any waiting time whatsoever. And both lanes were full and backed up to some extent. This is what fastfood service should be like. And not just with this particular franchise.
This was the middle of the afternoon(approximately 2:30), yet it looked like the lunch/dinner hour rush time.
Everything flowed seamlessly together. From the ordering, to the paying and the collection of my food. Total time elapsed; less than 5 minutes.
Even the other drivers were both patient and courteous, alternating between the 2 lanes of drive-thru.
I ordered a triple cheeseburger combo. Total price was $6.03 I believe.
The fries were piping hot as was the triple cheeseburger. I couldn't have asked for anything better.
All of the staff members that I interacted with were both polite and courteous.
It's just a shame that all fast food restaurants aren't run this way.
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Service is always very good, very respectful staff, and good food.
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