Typical Arby's food, that consistency is what fast food franchising is about. They nailed it. The food was good, as we expected.
What was slightly unexpected was the friendliness of the staff. We were "those people" that showed up 20 minutes before closing and ate there.
We knew what we were doing by arriving close to closing time, and planned to eat fast and get out, but they were so nice that we didn't feel rushed at all. The young man at the counter and the female manager on duty were not just polite, but genuinely friendly.
Service is one way a franchise can set itself apart from the others (good or bad) and these people were exceptional.
Jim Harrell (LarderRoom)
+4
LarderRoom...Arby's is always my fast food go to when on the road. Today I enjoyed the new Fish Sandwich and the classic French Dip. Honestly I forgot they had a French Dip. And you get a huge cup of au jus! The food is always decent. The restaurant was clean and the staff was friendly!
Came into Arby's to have lunch with my Hubby. The lady at the counter was very friendly when taking my order. Gave me cups for my drinks, and told me to go ahead and find a seat and she will bring the food out when it's ready. Food hit the spot...was hot & good! Sauces were available for self serve... Very rare these days!
851 Eastgate South Dr - Cincinnati
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