This downtown location has definitely changed since I remember it 17 years ago when I would frequent it for my lunch breaks at palmer high school. They have upgraded and updated their dinning room but one thing I really didn't like to much was they no longer have the soda machine where you can get your drinks yourself so we had to wait in a really long line behind a bunch of high school students who were extremely disrespectful as they were very rude to the employees taking their orders that these teens were cursing at them. HOWEVER the employees had handle the situations very well they didn't seem to let the children bother them and kept very calm and professional which I think was truly awesome as I myself was totally irritated and shocked at the way the teens were acting but to see that these employees just kept it very professional and didn't let it ruin their day was something you don't see very often. The dining room was clean and spacious and the young lady that was keeping it clean had the greatest attitude and a very friendly welcoming personality. The staff was helpful and the food was fresh and hot if it wasn't for the soda machine not being self serve I would have given it 5 stars.