Update 12.28.21 I last reviewed Rockaway several months ago when the burger was really lacking. This time I showed them some older burger pictures and asked to cook me a fresh one with extra pimento cheese like the pictures. They did and I would rank it a 5*. Due to Covid and short staffed, they have removed some tables and serve the food in small paper trays making it impossible to get a grip on the burger. I asked for a paper plate and they provided a real plate which was nice. I deducted a star for for paper trays rather than paper plates and also lack of eating utensils. BTW, Jazzy was my waitress and she was fantastic!! She talked to the cook for me and listened to my eccentric thoughts of a good burger. In other places you would pay twice as much and not get the freshly ground burgers Older Review Poor service and poor burger. I waited 15 minutes for the waitress to take my order. There were few people there and no reason for this. There famous pimento burger was flavorless with very little pimento cheese. I begged several times for napkins and utensils but never got them until everything was cold. They didn’t even put condiments on the burger and brought out packets instead. When I got the check, I gave the waitress a credit card. 15 minutes later and no card back. I asked again when she finally came by but no card. Another 10 minutes pass before I finally get the credit card slip. The End!!