There wasn't a wait in the drive thru which was awesome. I received my order quickly. Savannah helped me at the window, she had a great attitude. Thank you Savannah
Ryan, the manager, is such a great and friendly person. The baristas are also amazing and incredibly friendly and make great recommendations/drinks. The atmosphere is very welcoming and friendly, the baristas seem to get along and have fun behind the bar. 10/10 would recommend this location.
Today I had top-notch service from one of their outstanding employee with medium blonde hair and a black apron (he did not have a name on the apron). First and foremost, when taking my order he patiently answered my questions, offered recommendations, and ensured my order was tailored to my preferences. Not only did he take my order but my caramel frap crafted by this employee was perfect. It was evident that he took pride in his work, ensuring that each cup was a masterpiece of flavor and quality.
The defining moment of excellence came when the barista asked a question to Carter to make sure he made a drink to the customers liking.
For som reason Carter began yelling, clearly upset and said something along the lines of "I have had a rely bad day and that it was not his job to know there orders and how he did not want to be there. Instead of reacting defensively or becoming flustered, He remained composed and professional. He skillfully diffused the situation, showing remarkable poise under pressure.
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