Coming from different parts of Georgia, I’m somewhat accustomed to the “southern hospitality” everyone expects from the area. I sometimes take it for granted until I came to Denver. Not that people are rude here or anything like that, it’s just not the same. When I went in to this convenience store, the man at the counter (I wish I’d gotten his name - this was on 2/10 around 10:30am, I believe) spoke to me in a way that reminded me of the southern hospitality I experience at home. A lot of that has to do with his tone of voice and calling me “friend,” and things like that, but I also felt like he genuinely cared about whatever it was that I cared about. First, I went in just to ask him where I could park so I could eat next door. Right off the bat, I was communicating to him that I wasn’t interested in spending money at his store. Still, he helped me find a spot. When I discovered that the other place I was hoping to eat at wasn’t even open yet, I came back in to tell him thanks for his help but I wouldn’t be eating there anyway. Then I asked him about his hot food, and he sold me an entire pizza. He had it boxed up and waiting at the register before I even knew what was going on. He and another employee both offered me different kinds of sauces too - something else that they’re not making money off of but are still offering out of thoughtfulness and genuine regard for me. The other guy handed me a huge handful of sauce packets, too. Not just two little things like a lot of restaurants do. I know sometimes convenience stores don’t always get the best reputation but this one is definitely an exception to that - make sure you stop in and pick up a whole pizza if you’re headed out to the slopes! Eat all day for $7!
To management,
This review is to state how thoroughly impressed I was by your employee, Eliyas.
With that being said, I visited your store today and there was this old, grumpy, drunk, complete jerk (to be politically correct) person who was verbally abusing your employee. At the same time as this guy was calling the cashier a bunch of racist slurs, the cashier remained calm and did his job with dignity.
All said, Eliyas demonstrates an amount of patience that was truly unbelievable. I sincerely applaud his ability to remain professional and look forward to the positivity that he brings to your store.
Thanks again, Eliyas.
Sincerey,
West
Very pleased and convenient 7-11. The cashier was in a very positive mood, greeted me, and was engaged with me the entire time I checked out. I was in and out in no time, entire stop took less than a couple minutes.
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