It’s been a crazy night for the driver, manager and myself. I am not going into details on what happened because of negative Nancy’s on here and won’t look at the positive in this. The fault was on both sides, my phone was messed up and when I called in after I restarted it, the manager was super nice and understanding and long story short, she had the food remade and sent myself and my kids double the food along with an extra treat and was straight out of the oven. While we were all annoyed from starving, the amazing customer service from Kaya is what is worth it in the end. I came and made a google account just to put this review on. Anyone that reads this, please just be kind and maybe you’ll get rewarded for it, and that goes for anything in life. It’s not that hard. Don’t be rude and immature about the situation. You don’t know what that other person is going through. Kaya, thank you so much for your professionalism and being such a great manager to your employees. Hopefully I will see you in person sooner or later to thank you, as people like you and I are rare to find anymore. God bless you and I pray your upper management sees this. Same to Gage the delivery driver, went through hell tonight and I felt bad and made it worth his while. Both of you were so great and I hope that location understands what they have as a delivery driver and a manager. Keep thriving and don’t stop. You are the real ones.
I see a lot of bad reviews on here about delivery and in house. I can’t speak for delivery but I picked up from this Pizza Hut and the food was above the standard. It definitely didn’t seem dirty or unclean to me at the time I arrived, there was actually a staff member cleaning in the back. Our pizza, wings, and cookie pie were all accounted for, hot, and absolutely delicious. They even added some extra bleu cheese for me as well. The woman at the front was very friendly and welcoming as well. I’d recommend this Pizza Hut for sure.
Definitely much better than what it was 6 months ago. 6 months ago I would not have recommended; However, there has been a huge turn around since there. It shows in customer service, the product, and the taste.
An error has occurred! Please try again in a few minutes