Great food great customer service staff very friendly fast service

Didn't receive a receipt, a taco, 2 small drinks because no lids for the large cups so they were supposed to give us 2 mediums and 2 smalls to make it larges, no hot sauce, no napkins, no straws, but a free freeze because they made it on accident. They re read our order to us 5 minutes before but still couldn't deliver on it, but on top of that couldn't even give us basic receipt, napkins, straws? The taco meat tasted diffrent and gross then everyone else's. My burrito was even filled. It was flat with one bite of meat that wouldn't even fill a spoon. It was basically just a tortilla. Yesterday we got the nachos party pack and asked for sour cream on the side. Not even half the container had sour cream in it. 8 jalapeños for our entire party pack, meat on one side, beans on the other side, and a dollop of guac. Used to be my taco bell but they have gone downhill. Sounds dramatic, but we been going to this one since 2003.Avoid. Avoid. Avoid. Any other taco bell is vastly superior. Edit: Was reached out to by the owner of this taco bell and given a full refund as well as some coupons. I was not expecting that and was impressed by how they rectified the situation. Tried them again a a few weeks after and the food was back at the excellent standards. Will eat here again and happy that they listen to their customers.