Went there for the first time. Service were nice there and the doughnuts were hot and fresh. They made it hot after we order. Love the shop and hope to visit soon again.
This Shipleys is always fast at providing you with your order and accurately. Staff is friendly and the inside seating is such a nice look, extremely clean and great music plays over rthe speakers. This location offers several types of awesome coffee selections from your regular hit cup, to frappes and including iced beverages like my caramel mocha I ordered, in my picture. But if you aren't feeling like something sweet, you can stop in morning, noon or night and have yourself a kolache! They also have an outdoor seating area so weather permitting, it's a must!
*Revision - So this morning, I wrote a review after my experience here. This afternoon Mike, the store owner, called me to offer his sincerest apologies for my dissatisfaction. I understood it was probably a misunderstanding and why I was frustrated. He is a great listener and wanted the feedback in order to make his store even greater. I respect owners/leaders who show that they are receptive and welcome growth in their organization. I will give them another shot. He assured me the problem was fixed so I will go and get a delicious glazed donut later this week and so should you. Everyone makes mistakes and I am retracting my review. Thanks Mike for being a forward-thinking leader. Happy Holidays to you and see you in a few days.
12403 Westheimer Rd - Houston
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