Food was good quality, service was extremely slow and supplies were non existent. No ketchup, and most drinks in machine were out. As of February 20th 2023 they do not take cards cash only. And they were down for 20 mins at 12:45 during lunch time. Couldn't even take any orders.
Once pulled into the parking lot with some friends at 9:30 in the evening, because the map said they closed at midnight. From inside the building, one of the employees pointed and laughed at us. We immediately left.
Energy of this establishment is unmatched by any place else in town.
I grew up eating Wendy's all the time as a kid. 2 junior bacon cheeseburgers with a 4piece nugget and small frosty. That was the meal for me yall. Now at 31 years old owning my own business, I've experienced the most unthinkable moment I have ever experienced at a specific Wendy's here in Indianapolis. My reasons for coming to Wendy's in the first place, was for the Strawberry Frosty Sensation. I came through the doors and was immediately greeted by the entire crew! Wow!!! Once I was ready I provided the front counter with my phone so that I could receive my free small frosty. Unfortunately the machine was having a moment, so you know, patience is the virtue right. So while I was waiting I just went straight to work on my laptop. Next thing you know I was approached with a Large Strawberry Frosty 🍓😭😭....not only was it everything I was hoping for it to be. But Never have I ever been in such a loving and hospitable place we all call a Wendy's here in Indianapolis. Thank you owners for hiring the current store manager, thank you store manager for managing, and hiring your crew, and thank you crew for having me feel some type of way as I worked.
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