Chicken tenders so good at KFC on N Story Rd, Irving, TX, & service was outstanding. They helped me figure the menu for 5 people & even helped with a few free side dishes we were grateful for as I had a very limited budget. They were the best in service & I'll be back.. However, when I visited the N Beltline location in Irving, the service came with a front desk young lady who couldn't speak English, she didn't understand a word I said - several times. She finally called a young man from the back who said he was the front cashier. So, why wasn't he there to take my order. When I asked him about a plate offered on their website, ($1.00 & change less expensive) he said they didn't have it! Then, why advertise it as such.??? He had an attitude & after trying to get an order on the menu, I gave up & told him I'd go elsewhere & left. He said something as I left, but I didn't hear it clearly. Will never go there again!
No line in the drive-thru. My chicken was very hot and juicy. I think KFC Coleslaw is the best I’ve ever had for the taste, of course, but also I really like how finely it is chopped. The mashed potatoes and gravy were just OK. I really don’t think it is “real” potatoes. The young lady at the window was not only very pretty, she as friendly. I couldn’t have asked for a better experience. Best of all, I didn’t personally have to cook anything or wash a dish and I’m full, which was the goal. Of course I’ll visit again!!!! 😀
We stopped here because Grandys was closed and we were in the mood for mac and cheese and fried chicken. Very great customer service, friendly, cookies, instead of biscuits were offered and our food was hot and fresh! Very impressed with this KFC location and will be returning.
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