Five Guys is always excellent, and always has been. The only negative thing I can say about them is their prices for a full meal will give you sticker shock, but it's great for sharing an excellent quality burger with someone else.
Food is always fresh, facilities are clean, and their staff is always friendly and polite.
I gave service and atmosphere 4 stars because they necessarily take a little longer than most fast food places, and their atmosphere is iconic, but doesn't give the same comfort as a dedicated sit down place. Neither of those are criticisms, just part of their model.
I’ve been in Jacksonville for a year now and I’ve ordered from this Five guys a few times (takeout and delivery).
It’s always been perfect.
I wanted to take a pic of the cheeseburger because it looked like something out of an AD, but I ate it. Big kudos to the team at this store!
So I went to 5 guys today to get an unbiased view on the culinary experience they offer. A lot of hype has surrounded the legendary food 5 guys supposedly offers, with the exponential drawback being the effect it has on your financial situation. It was time to put it to the test. I ordered a double bacon burger with a small Cajun fry by the cashiers request, stating the next size up of fries could feed two people, with the large feeding 3-4. The bill was 17 dollars and some odd cents. I was skeptical. I brought the food home, the aroma filling the car like cologne in the mall. The car was hotboxed in greasy bacon notes and Cajun dust. Upon arrival, I prepared a plate. The burger was fat as it was tall, almost a perfect cube. The fries had the right amount of crisp and Cajun dust. The burger was amazing. You could tell the food was about as fresh as it could get, and the fries were the perfect compliment. Everything about this burger was done right. It’s almost like the guys at 5 guys decided to open a burger place with the vision of making the best burger possible, with the best ingredients. That being said, they see this as an excuse to charge way over what it would cost to make. In conclusion, 5 guys easily sells the best burger out of any burger chain. Seeing that the price is steep, I could see this being a treat for occasions. I give 5 guys a 4.5 out of 5
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