Andreas Heinrich, CPCU
+4
I am writing to you today to provide feedback on my recent experience at Ruth's Chris Downtown Jacksonville.
The atmosphere at the restaurant was upscale and elegant. The restaurant is located in the DoubleTree by Hilton Hotel, and it has a beautiful view of the St. Johns River. The décor is dark wood and rich leather, and the lighting is dim and romantic.
The service at the restaurant was impeccable. The staff was attentive and knowledgeable, and they were always willing to go the extra mile to make sure that my guests and I had a great experience.
The food at the restaurant was simply outstanding. The steaks were cooked to perfection, and they were incredibly flavorful. The seafood was also fresh and delicious. The sides were also very good, and there was a wide variety to choose from.
On two occasions, I received my filet mignon well done instead of rare. However, I understand that this is a common mistake, and I am sure the restaurant's willingness to make it right would have been displayed immediately if I would have brought it to the staffs attention.
Overall, I had a wonderful experience at Ruth's Chris Downtown Jacksonville. I would highly recommend this restaurant to anyone looking for a fine dining experience.
Just had to share my thoughts about this restaurant even though an not a review person ever. I had one of the best restaurant services at this restaurant. The place is classic 👌 the stuffs are extremely polite, respectful and welcoming. The manager is indeed business oriented, friendly, respectful and pay attention to all the customers. I celebrated my birthday at the restaurant yesterday with my girl friends, we were 6 of us and we all had nothing but good things to say about the restaurant. The even gave me cheesecakes as a birthday present.
So tonight was one of the best meals I have had in yrs. Our server Matthew went beyond anything any server has. He was very knowledgeable and gave great ideas for dinner. Y'all must go so worth it.
1201 Riverplace Boulevard - Jacksonville
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