I had a bad experience at Z Pizza to the point I walked out. Let me tell you what happened. At Z Pizza, I was charged $35 for one person dinner and confronted at my table after paying that I needed to pay more. I asked for a refund and went to my car where I googled cauliflower crust pizza and called several who didn't seem like they would be careful with my wheat allergy or didn't have cauliflower crust. I called Mod pizza and Ethan answered. He was very knowledgeable about the cauliflower crust and relates to an allergy to it since his mom has an intolerance. So I felt this is my place and added it to Google to get here as soon as I could, despite the fact that Google was just as lost as I was in this city. After going through loops and the frustration of Z Pizza, I was pleasantly greeted by Destiny's refreshing smile, welcoming me as I entered in. She happily said, "hello and welcome in." I immediately felt better. She was very patient and kind as she and Ethan both listened with compassion and understanding as I complained about the experiences I just endured. Destiny changed her gloves for my safety when I informed them of my allergy. When I told them I have auto brewery . Ethan actually had knowledge about what it is and the dangers with it. Destiny was very helpful by offering items I didn't know I could get on my pizza. I asked for extra cheese and she pleasantly added more. After my pizza was done, Destiny was kind enough to deliver it to my table and asked if she could get me anything else, still with her wonderful smile. She gladly brought me dipping sauce 😁. The staff here informed me that there's an app. I appreciated that and downloaded it. I was enduring a bit of struggle with locating what I was searching for and Aaron was so patient and helpful. He walked me through the app and even took the time to reach out for help on what he didn't know, just to ensure I received proper and accurate help. I ended up getting way more and paying quite a bit less than that awful Z Pizza place. I should have come here first! From now on every time I'm in Jacksonville, I'm definitely making this my go to pizza place! Beyond amazing customer service, great food made with you just for you and great atmosphere! Definitely a go to place whether it's alone or with a family. We need more kind, nice, helpful people in customer service like these three!
I had a bad experience at Z Pizza to the point I walked out. Let me tell you what happened. At Z Pizza, I was charged $35 for one person dinner and confronted at my table after paying that I needed to pay more. I asked for a refund and went to my car where I googled cauliflower crust pizza and called several who didn't seem like they would be careful with my wheat allergy or didn't have cauliflower crust. I called Mod pizza and Ethan answered. He was very knowledgeable about the cauliflower crust and relates to an allergy to it since his mom has an intolerance. So I felt this is my place and added it to Google to get here as soon as I could, despite the fact that Google was just as lost as I was in this city. After going through loops and the frustration of Z Pizza, I was pleasantly greeted by Destiny's refreshing smile, welcoming me as I entered in. She happily said, "hello and welcome in." I immediately felt better. She was very patient and kind as she and Ethan both listened with compassion and understanding as I complained about the experiences I just endured. Destiny changed her gloves for my safety when I informed them of my allergy. When I told them I have auto brewery . Ethan actually had knowledge about what it is and the dangers with it. Destiny was very helpful by offering items I didn't know I could get on my pizza. I asked for extra cheese and she pleasantly added more. After my pizza was done, Destiny was kind enough to deliver it to my table and asked if she could get me anything else, still with her wonderful smile. She gladly brought me dipping sauce 😁. The staff here informed me that there's an app. I appreciated that and downloaded it. I was enduring a bit of struggle with locating what I was searching for and Aaron was so patient and helpful. He walked me through the app and even took the time to reach out for help on what he didn't know, just to ensure I received proper and accurate help. I ended up getting way more and paying quite a bit less than that awful Z Pizza place. I should have come here first! From now on every time I'm in Jacksonville, I'm definitely making this my go to pizza place! Beyond amazing customer service, great food made with you just for you and great atmosphere! Definitely a go to place whether it's alone or with a family. We need more kind, nice, helpful people in customer service like these three!
Friendly professional knowledge staff very clean … fresh ingredients… delicious pizza … if you like extra cheese ask for it … make your own … pick any toppings or order off the giant menu on the wall … delicious raspberry lemonade
An error has occurred! Please try again in a few minutes