Very nice stuff..My Wife was in heaven! Lol. Stuff you can't find back home..J
I can not comment on the store as a whole as me and my gf only came to the perfume department. We had a wonderful experience with Ray the perfume expert today. He helped us sample fragrances that was niche based on my gf’s preferences. We do not have these option here in Canada so it was nice that he gave us some neat history of the brand and perfumer. Thanks Ray!
Emerson from luxury shoes is the guru! My hunt of a pair of Chanel espadrilles ended with his help. I visited all 4 Chanel stores and wasn’t able to score a pair. I was about to give up until I chanced upon Neiman Marcus. From the get go when I was browsing, Emerson was attentive but not overly pushy. His counter was also well stocked with sizes and options which made shopping great. Knowing I was short on time, he went above and beyond to ensure that my shoes were shipped to my hotel so I can take it home with me. When I returned home and realised some flaws in the shoes and second guessed my sizing, he was patient to help me through the return process. Through both times, he kept me updated through text to ensure we stay in touch. Today, I finally took my shoes out to play. It is also my first luxury purchase since moving to US. He has the customer experience right at the heart of it all and strives to do what is right. It made buying this pair of shoes even more special. I highly recommend going to him because he will make your shoe dreams come true. I know who I am going to for more shoes purchases in future. Thank you Emerson for all that you do!
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