I don't know if it's just me, but walking in here is really disorienting. There's just so many things going on and all over the place that it's difficult to really understand where to go. There are multiple counters and baristas, a downstairs, and an upstairs, and not a lot of signs that actually tell you what things are. The prices are also on the high side, but that's to be expected at a Starbucks Reserve location. Also, it's worth noting that seating is available, but not plentiful. I went at 10 PM on a Friday night and there were only a few open so I'd imagine that it's typically very packed during normal business hours. The restroom deserves a section on its own. It's a gender neutral walk in restroom with different stalls built into the actual walls and sort of in a rectangular shape. Some of the doors are push and some are pull for some reason, but overall, it was a very good-looking and pristine restroom. Unfortunately, others also took more than a few seconds to comprehend the unique restroom design and I had to help a man and an elderly woman figure it out. The doors to open each stall were also heavy so some people thought they were in use, but didn't realize they just needed to pull harder. Anyways, I'm still rating 5 stars because the strawberry croissant was really good and obviously this is a unique location with a unique experience. I'm sure coffee and Starbucks lovers will enjoy it a lot more.