Pleasant experience. I was acknowledged by an employee as l entered and approached the counter and was advised that someone would be with me shortly. There was a bit of a wait after placing the order, but it was the lunch rush and the order was for hot subs so that was to be expected. The food was hot and fresh and delicious. Portion size was acceptable for the price paid. My in-store experience was better than my on-line order where a sandwich and chips weren't included in the delivery and the promised refund was never issued.
I got 4 wagyu cheesesteaks to take down to my son in laws for dinner. They were excellent, and Capriotti's was very nice, getting all condiments on the side, for an 1 1/4 ride to Bel Air. The steaks were great, and with everything on the side, they tasted fresh.
Fantastic food. Low # of staff but they worked their tails off. From a scale of 1 to 10 the staff get a 12. All of them greeted customers and kept the process going to get folks their food as fast as possible.
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