Date of Visit: 7/9/2020
OVERVIEW - 4.5
Came here with some gift cards and inspired by my wife's sweet tooth.
LOCATION - 5
I'll be honest, I am a little sour with Google Maps with completely jacking me up and leading me all around to get to Cold Stone. I ended up parking behind the mall and having to cut through the entire mall, finding one of their maps and then making my way to Cold Stone. They have a great location, that is if Google Maps doesn't lead you astray.
PRICE - 3
The price I find over the top inflated. The ice cream cake I bought was $32 after tax. That is outlandish to a Mad Max level!
PRODUCT/SERVICE - 5
While I do complain about the price of the Midnight Delight (which sounds over-the-top inappropriate), it was simply amazing in taste!
POINTERS/PERKS - N/A
I think they have some kind of club with your phone number or app or something. I think they also have a birthday program.
EMPLOYEES - 5
The employees were kind and patient and were rather helpful. No complaints from me.
I went on a date with brandt here, was quite enjoyable, the ice cream was cold yet scrumptious. The stone that they used to make the ice cream seemed to be quite cold indeed which i enjoyed. My one complaint is that the mint mint chocolate chocolate chip ice cream seemed to have more than one chocolate chip, unlike the name implied. I'm not sure if this just a mistake but it really made me confused. Don't get me wrong i was still content with the ice cream provided, as it had an equal balance of mint mint to chocolate chocolate, the chip was the only imbalance. All things including very good ice cream place would recommend the mint mint chocolate chocolate chip or the birthday cake remix™ as they are both superb.
Daniel helped us out, he was so kind and sweet to us. He is very polite, hard working and works very fast. The best costumer service!! Thank you so much the world need more people like you.
575 University Mall - Orem
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