The staff is fantastically kind and helpful. I was worried they might be a little bit annoyed with me because I wasn't buying anything and I was wandering around inside the store while waiting and they were super chill. Then they help me when I needed info about my stolen credit card
The inside of the store is completely clean and well stocked
The only reason it is down a star is while everybody outside is very kind and compassionate, it is dirty and has a lot of garbage and unfortunate smells
So the people working there and visiting, 5 out of five stars. The inside of the store, 5 out of 5 stars. The cleanliness of the outside, three out of 5 stars. While it is cluttered, nothing was dangerous
Ida, Jerry and Shania consistently deliver exceptional service, cheerfully, under very challenging conditions. They are warm, welcoming and professional towards everyone. I work across the street at a level one trauma center hospital. This is a very tough neighborhood. Yet this team provides an oasis, with great coffee, for all of us working the night shift.
This store has always given great customer service.
There are a lot of homeless people in the area, however, this is pretty much everywhere nowadays.
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