Best experience at a subway since the one on the base in Coronado. I like many choose Italian herbs and cheese bread, the bread wasn't ready I did as anyone does, chose a different bread. The lady apologized many times for being out and I could tell her concern for not having what I needed was real. She had a genuine interest in my order and making sure it was right. I assured her it was not a problem, it happens many times at other locations. "I make it a point to have everything made, I'm very sorry I don't have it." (Paraphrased). Again, I let her know, I was very appreciative with her customer care and knew that she would do anything (within reason) to make it right in the future. She offered something else at no cost. I'm not promoting freebies so I won't explain what it is. Julia (I hope that's correct) was extremely helpful and did her very best to make things right, to be certain I was satisfied. This is the type of service that goes above and beyond what many would expect. Thank you for this experience, if only many more owners and customer care businesses had this regard for their customers, the return rate would be much higher and the world a better place. Thank you again!