When I ordered in the store and while I was waiting for my PSL to be made, I couldn’t help but notice how quick, efficient, friendly, and cheerful the staff was. Little things - that really aren’t little at all - like acknowledging I was there and saying I’d be helped in a moment and cheerful guest interactions as orders were delivered made this place stand out. Special shout outs to Woody, Ray, and Shay. I just found out they’re down a machine. I can only imagine how fantastic they are when firing on all cylinders!
We were staying at the hotel across the street so we stopped here a few times, and each time the service was excellent! A few times, we were in a hurry and a bit flustered with our order, and the barista taking our order was very kind and patient with us. Drinks were always made perfectly as well!
Great drinks and service. Typical wait times. ->Parking is a little small and whoever designed where the drive thru clearly hates humanity. I *highly suggest* pulling into the plaza at the traffic light where dunkin donuts is, and make your way to the drive thru, it's much easier than having to pull a K-turn and block everyone from accessing the parking lot, and then risk road rage with anyone who hasn't had their coffee yet.
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