First time there and it was great service was fast and friendly and my food was great
Bought a drink because of the heat and it was one of the most easiest purchases I’ve ever made. Employee was able to get me in and out within seconds. I have had their bowls too and everything always tastes so good when I go. Also, so clean and organized! These employees work so hard especially with it being so hot out, kudos to them. Definitely will be back to this location.
Let me start this off by saying one thing to other customers, if you’re going to go out of your house to order food somewhere, you better not sit there and harass the understaffed employees behind the counter about how they should prioritize orders. A gentleman beside me tonight became very angry with the guys preparing food due to a lengthy wait in line (because they are understaffed) and took it upon himself to talk loud enough to create a scene, and ask why his burrito isn’t being made over the online orders placed half an hour before him, with the people waiting in store to grab them. He eventually stormed out while his half made burrito sat there in front of them and cussed at the employees during his exit. I truly cannot believe the entitlement that exists in some folks, and I’m writing this as a customer, who waited in the same line, behind 7-8 people for 35 minutes at 9pm. If you feel the need to sit there and disrespect people trying to do their job, how about you grab an apron and go join them. Employees handled this guy properly, essentially just ignored him, which was the smart move as this man seemed like a loose cannon.
Now that that’s out of the way, the food is good as always. I feel very sorry for the 4 gentleman who were working today and busting their a*ses, yet still maintaining a positive attitude. One of the guys has an injury right now that limits his mobility with one arm he was saying, that didn’t help their wait and I feel real sorry for him because that’s who the guy was disrespectful to. It is evident that this place needs both better management, and more employees. The manager did shake the order up at the end in an effort to fix things but it came a little late. I’ll continue coming back, and I hope this review finds the right people, and maybe even one of the employees from tonight, so you know some people still have lots of respect for you all working your tails off for probably 15 an hour. The money is not worth some of those customers, glad you guys didn’t seem phased. 3 stars for the management, 5 for the food.
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