I was just in and had to brag about experience I had. I am a Quality Auditor, so I have good customer service experience. I believe it was the Owner that was in the store today? I have included my receipt for reference. She actually waiting on me, taking my order at the beginning. She was very good with building rapport by greeting me immediately, and making sure my order was to my satisfaction along the way (I asked for extra sauce and cheese for the meatball sub). At each station, her associates were professional and thorough with my order. What completely blew me away was at the register! My hot sandwiches were carefully placed in a bag with my cold drinks placed in a separate one. I appreciated this so much as this demonstrated a special above and beyond touch of customer service with a lot of care behind it. Thank you for wowing me today! I hope you, your family, and your team have a wonderful holiday season.
Great service. Sandwich preparers are very polite and friendly. Love their daily specials and healthy veggie choices. Service is quick and efficient. Prices are very reasonable. Restaurant is always clean and neat. Am a frequent customer and participant in their rewards program. Got $2.00 off my sub yesterday. Very satisfied customer. No complaints.
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