*2023 UPDATE at the bottom under original review and changed my rating*
My daughter and I just got home from getting food here and she got the bacon cheddar potatoes wedges and there was literally only a little bit of cheese/bacon on one wedge and the rest were completely plain. I don’t like leaving complaints because I work in the food industry and can understand accidentally mistakes, but this is now the second time I’ve had issues with my order at this location. The first time was only a couple months ago and I was missing an item I paid for, but I let it go, this time I couldn’t because now I feel like I’m just wasting money at this point because twice now I’ve paid for stuff (or extra stuff to be added) and didn’t get it. I’m not trying to be petty over not having enough cheese and bacon, but it’s literally just a tiny bit on a wedge and the rest of the box has nothing. Don’t think I’ll be going back there again.
UPDATE 2023: It’s been a few years since this review and I went back at the request of someone else and I have to say I’m impressed with how much things have changed and going to change my rating. I’ve been back multiple times this past year and things have definitely improved and the young man who has worked the night shift a couple times I went needs a raise because for what little I could see he was working his butt off and double checking everyone’s order to make sure things were right and had sauces organized and ready for the people who asked for extra. Also have to shout out the young lady working tonight who was just as sweet as can be. May sound silly, but It’s the little things that I can appreciate on top of having my order all there and correct.
Jack in the Box at this location the drive thru is really fast. My meal always comes out as ordered. Hot fries.. hot everything! Thank you employees at Jack in the box off Telegraph RD. Omg! Now I want another taco with Ranch dipping sauce!
Stopped at jack in the box on the way from Tennessee to galesburg to get a house kids were running a muck but a very kind lady named Lisa gave them stuff to draw with and a milkshake for the road! She was extremely nice and the restaurant was very clean! Would definitely recommend
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