This is a very busy location but well organized. Their system or teamwork allowed them to get drinks out rapidly. The Batista mis heard me. She thought I asked for oat milk instead of oat meal. The error was corrected. I was very satisfied with the service, my drink and oatmeal with all the toppings.
Noah is fantastic he remembered my name and I’ve only seen him once before today. Very nice nice, very professional and happy employee. He loves his job.
Annie, sweet sweet Annie she loves her customers. She suggested a drink she thought o would love because I couldn’t decide. I tend to be safe and order the same thing over and over again-I was willing to try something new and I loved it. She is the best…I’ve been looking for her. Because of her I go to the Walzem location.
Tiffany is really nice and makes me feel at home.
Serenity has a big heart. Nice person.
Thank you all very much. Happy New Year!
The staff is awesome. Shout out to Tiffany, Yves, Nathan, Justin, and a shift manager whose name I didn’t get. They showed great poise under pressure on Christmas Day even though they were under-staffed. They are ALWAYS understaffed. It is not fair to the employees—especially considering this is a store where an employee DIED on a shift (I know…I was working that shift). N.B. The store never even closed for 5 minutes. But that’s a lawsuit for another day.
4901 Walzem Rd - San Antonio
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